Team Lead Project Excellence (f/m/d) – Market Strategy & Understanding

As a seasoned and enthusiastic People Leader, you spearhead our new Project Management Team, driving growth and profitability through high-quality ad hoc research projects. Collaborating closely with Insights Teams, you serve as the primary contact and escalation point for internal teams and external clients. Utilizing your robust research skills and operational expertise, you oversee complex global, multi-country, and multi-method projects. You are a commercially astute, highly organized professional, eager to lead this newly formed team and implement innovative tools to optimize work processes. Your responsibilities will include:

Commercial & Client Relationship Management 

• Growth Strategy Responsibility: You will drive the Market Strategy & Understanding growth strategy, focusing on revenue and team results.
• Pitch and Proposal Engagement: You will partner with the Insights Lead to focus on technical design, best-practice setup, and project execution, including risk mitigation, during client pitches and presentations.
• Customized Offer Creation: You will develop bespoke research proposals and cost estimations, negotiating with external suppliers to ensure optimal pricing and quality.
• Cost Center Management: You will manage your cost center alongside leadership to maximize efficiency and profitability.
• Customer Needs Understanding: You will identify customer needs and provide custom solutions to ensure the success of their research projects.
• Adherence to Quality and Operational Practices: Maintain strict adherence to operational practices and quality processes.
• Team Commercial Management: You will oversee the team’s commercial management, ensuring precise forecasting, project controlling, pipeline management, and data hygiene in BI systems.

Leadership/People Management

• Leadership Role: You will provide professional and disciplinary leadership to a team of 10+, fostering an inclusive environment and acting as an inspiring role model for our values.
• Operational Efficiency: You will establish new workflows and implement the latest tools, including AI, to enhance project efficiency.
• Collaborative Coordination: You will work effectively with cross-country and cross-functional teams, coordinating with suppliers and internal partners for smooth operations.
• Coaching and Development: You will support the professional development of team members by setting motivating goals aligned with corporate objectives.

Operational Excellence: 

• Efficient Project Management: You will ensure the efficient end-to-end management of complex market research projects.
• Holistic Project Oversight: You will take comprehensive responsibility for project planning, scheduling, strategy development, and implementation.
• Commitment to Excellence: You will uphold the highest standards of quality in data collection and processing.
• Strategic Client Advisory: You will provide expert advice on study designs and innovative methodologies to resolve complex client needs and deliver strategic insights.